Help Page

Requesting a new password

View Requesting Password Video

1 – On the top right of the website select Members and then select Members’s Area

2 – Select the Request Password option and then type in the email address you signed up with.

3 – Click Request Password.

You will receive an email with a new password. If you do not receive this email in a few minutes then check your spam folder.

 

Applying for membership

1 – On the top right of the website select Members and then hover over Become a Member then select the membership you wish to join.

2 – Enter your contact details as necessary

3 – Select Online to pay by credit card. (To pay by BACS, PayPal or Cheque go to step 6)

4 – Enter credit card details then click 

5 – Follow the prompts to make payment.

******** Go to step 9

6 – If you select the BACS/PayPal/Cheque option payment will need to be made separately after you complete the application details.

7 – After you have selected the BACS/PayPal/Cheque option click 

8 – To find out how to pay via the BACS/PayPal/Cheque options go here: https://www.baatn.org.uk/payment-options/ 

9 – Click on the Other tab to complete extra information about you

10 – Click on Profile tab to upload your profile image, download your membership logo and certificate, update your social links and select your email preferences.

11 – Click on Directory Tab if you have signed up for Directory Membership and complete your directory details.

Renewing your membership

View Renewing Membership Video

1 – On the top right of the website select Members and then select Members’s Area

2 – Enter your username and password

3 – Update your contact details as necessary

4 – Scroll down and click on the Renew, Upgrade and Update Billing button

5 – Select Online to pay by credit card. (To pay by BACS, PayPal or Cheque go to step 8)

6 – Enter credit card details and click on 

7 – Follow the prompts to make payment.

******** Go to point 11

8 – If you select the BACS/PayPal/Cheque option payment will need to be made separately.

9 – After you have selected the BACS/PayPal/Cheque option click 

10 – To find out how to pay with the BACS/PayPal/Cheque option go here: https://www.baatn.org.uk/payment-options/ 

11 – Click on the Other tab to complete extra information about you

12 – Click on Profile tab to upload your profile image, download your membership logo and certificate, update your social links and select your email preferences.

13 – Click on Directory Tab if you have signed up for Directory Membership and complete your directory details.

Booking an event

View Booking Event Video

View Event Emails Video

1 – Find a list of current events by selecting the Diary of Events link located at the top right of the website.

2 – Find the event you want to book from the list and select it

3 – If you are not a paid member choose the amount of tickets you want from the drop down (if you are a member go to step 11)

4 – Enter the name(s) of the ticket holders(s) if different to the person purchasing the tickets.

5 – Complete the other registration details

6 – Fill in you credit card details and the click on Register  (To pay by BACS, PayPal or Cheque go to step 8)

7 – Follow the prompts through the payment service.

******** Go to step 13

8 – If you select the BACS/PayPal/Cheque option payment will need to be made separately.

9 – After you have selected the BACS/PayPal/Cheque option click on Register

10 – To find out how to pay with the BACS/PayPal/Cheque option go here: https://www.baatn.org.uk/payment-options/ 

11 – If you are a member select Sign In next to Member Ticket and enter email and password

12 – If this is a free event click OK on the welcome message.

If there is a membership rate payment to be made you will be prompted to pay. If you choose the BACS/PayPal/Cheque option payment will need to be made separately. To find out how to make BACS/PayPal/Cheque payments go here: https://www.baatn.org.uk/payment-options/ 

13 – You are now booked on this event

Contacting Practitioners on the Directory

When you have selected a practitioner on the directory you can contact them by selecting the ‘Contact’ tab. You will then be able to see phone, website, practice address and social media details.

Sending an email message to a Directory Practitioner

Email addresses are not listed on the Directory to prevent spam. Instead you will see a ‘Send a Message’ link that will allow you to send an email to a directory practitioner (after passing the message through a spam filter and verifying your email address).

Important Information for Directory members

To prevent emails getting blocked by services such as Yahoo mail and others, emails that are sent to you via the ‘Send a Message’ function on the Practitioners Directory are sent via relay@membershipworks.org so you will not see the senders email address at the top of your email when you open it. Click REPLY and a reply message will be prepared that displays the sender’s email address.

For the technically minded the reply-to email address is the email address of the sender

 

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