{"id":1084674,"date":"2022-10-02T00:09:14","date_gmt":"2022-10-02T00:09:14","guid":{"rendered":"\/?page_id=1084674"},"modified":"2024-02-20T10:26:52","modified_gmt":"2024-02-20T10:26:52","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.baatn.org.uk\/terms-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"[et_pb_section fb_built=”1″ _builder_version=”4.18.0″ background_color=”rgba(204,146,176,0.13)” min_height=”120px” global_colors_info=”{}”][et_pb_row _builder_version=”4.18.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”56%” custom_margin=”15px||||false|false” custom_margin_last_edited=”off|desktop” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text content_last_edited=”off|desktop” admin_label=”Main heading” _builder_version=”4.23.4″ _module_preset=”_initial” text_font=”Poppins||||||||” text_text_color=”#575973″ header_font=”Poppins|700|||||||” header_font_size=”41px” header_2_font=”Poppins|600|||||||” header_2_text_color=”#232323″ header_2_font_size=”30px” header_2_line_height=”1.8em” header_font_size_tablet=”41px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”1em” header_line_height_phone=”1em” header_line_height_last_edited=”on|desktop” border_style=”solid” global_colors_info=”{}”]\n

Terms & Conditions<\/h1>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_margin_tablet=”-38px||||false|false” custom_margin_phone=”-20px||||false|false” custom_margin_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.23.4″ _module_preset=”31c2a473-ead6-4ed9-ab0c-03070edc54b7″ text_font_size=”18px” custom_padding_tablet=”20px||||false|false” custom_padding_phone=”20px||||false|false” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”]\n

Event Ts & Cs<\/a> |\u00a0Directory Ts & Cs<\/a> | Update Membership Payments<\/a> | Member Officiated Discussion Groups<\/a><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”tc” _builder_version=”4.23.4″ background_color=”#f7f7f7″ custom_padding=”6px|||||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Ts and Cs Heading” _builder_version=”4.23.4″ _module_preset=”31c2a473-ead6-4ed9-ab0c-03070edc54b7″ custom_padding=”15px||||false|false” custom_padding_tablet=”0px||||false|false” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”]\n

Event, Training and Group Booking Terms and Conditions<\/h3>\n[\/et_pb_text][et_pb_text _builder_version=”4.19.4″ _module_preset=”31c2a473-ead6-4ed9-ab0c-03070edc54b7″ global_colors_info=”{}”]\n

Hereafter; the term Event will mean event, training or group.<\/p>\n

Booking does not automatically constitute confirmation of a place. BAATN will confirm all bookings by email or in writing on receipt of a completed booking and payment in full.<\/p>\n

For BAATN gatherings:<\/strong><\/p>\n

Most BAATN gatherings are free for members and can be booked any time up until the day before the event. Bookings for non-members can be made at any time except a week ahead of the event. For non-members booking reservations without payment will be held for 1 week before being offered to another person. Without payment in full places cannot be guaranteed. All bookings are made on a first-come, first-served basis.<\/p>\n

For trainings\/conferences and closed groups:<\/strong><\/p>\n

Bookings for trainings, conferences and closed groups can be made any time up until the day before the event. Full payment would need to be made to guarantee a place. If payment has not been made a week before the event the place will be offered to another person.<\/p>\n

Limitation of liability<\/strong><\/p>\n

BAATN does not accept responsibility for accident, injury or loss suffered while attending events unless it is directly due to negligence on its part.<\/p>\n

BAATN reserves the right to amend or cancel any event dates. In the unlikely occurrence of a event cancellation, BAATN will return any payments received in advance. BAATN will not, however, refund any costs incurred as a result of this cancellation.<\/p>\n[\/et_pb_text][et_pb_text disabled_on=”on|on|on” module_id=”refund” _builder_version=”4.24.0″ _module_preset=”default” custom_padding=”||0px|||” disabled=”on” global_colors_info=”{}”]\n

BAATN Event Refund Policy<\/strong><\/h5>\n

There will be no penalty for cancellations received on or before the date 30 days prior to the first day of an event. The full amount paid minus a \u00a32-\u00a34 (depending on the event) processing fee will be refunded. A cancellation fee of 50% of registration costs plus the processing fee will be applied for cancellations received between 29 to 10 days before an event. No refund will be issued for cancellations received less than 10 days before the first day of an event.<\/p>\n

Late requests for refunds due to a family emergency only will be considered on a case-by-case basis. Deposits are non-refundable.<\/p>\n

All cancellation requests made less than 10 days before the first day of an event must be sent in writing via e-mail, stating the reason for the cancellation. events@baatn.org.uk<\/a>\u00a0or post to BAATN 11216, PO Box 6945, London, W1A 6US. Confirmation of the request will be within two days.<\/p>\n

Early Bird Payments<\/strong><\/h5>\n

If you are making an early bird for an event payment please make sure payment reaches us by the early bird cut-off date. Please note your place is provisional until payment has been received.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=”on|on|on” _builder_version=”4.24.0″ _module_preset=”default” disabled=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”20px||||false|false” global_colors_info=”{}”]\n

Late requests for refunds due to a family emergency only will be considered on a case-by-case basis. Deposits are non-refundable.<\/p>\n

All cancellation requests must be sent in writing via e-mail, stating the reason for the cancellation – events@baatn.org.uk<\/a>. Confirmation of the request will be within two days.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”||10px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]\n

BAATN Event Refund Policy <\/strong><\/h3>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.23.4″ _module_preset=”default” custom_padding=”5px|5px|5px|5px|true|true” border_width_all=”1px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.4″ _module_preset=”default” background_color=”#d6d6d6″ custom_padding=”5px|5px|5px|5px|true|true” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]\n

Full refund<\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.1″ _module_preset=”default” width=”77.4%” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|tablet” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]\n

If cancellation is received before 30 days prior to the first day of an event – minus a transaction and administration fee of \u00a34<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.23.4″ _module_preset=”default” custom_padding=”5px|5px|5px|5px|true|true” border_width_right=”1px” border_width_left=”1px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” background_color=”#d8d8d8″ custom_margin=”||||false” custom_padding=”5px|5px|5px|5px|true|true” global_colors_info=”{}”]\n

A cancellation fee of 50% of registration costs<\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.1″ _module_preset=”default” width=”77.4%” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|tablet” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]\n

If cancellation is received between 29 to 10 days prior to the first day of an event – minus a\u00a0transaction and administration fee of \u00a34<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.23.4″ _module_preset=”default” custom_padding=”5px|5px|5px|5px|true|true” border_width_all=”1px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” background_color=”#d8d8d8″ custom_padding=”5px|5px|5px|5px|true|true” global_colors_info=”{}”]\n

No refund (you can transfer your ticket to someone else)<\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” width=”77.4%” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding_tablet=”0px||||false|false” custom_padding_last_edited=”off|tablet” global_colors_info=”{}”]\n

If cancellation is received less than 10 days prior to the first day of an event.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”20px||||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]\n

If you are unable to attend the event, you may transfer your booking to a friend or colleague. In this case, you will need to provide us with their registration details at least 2 days before the event –\u00a0events@baatn.org.uk<\/a>.\u00a0<\/p>\n

Early Bird Payments<\/strong><\/h5>\n

If you are making an early bird for an event payment please make sure payment reaches us by the early bird cut-off date. Please note your place is provisional until payment has been received.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|on” _builder_version=”4.23.4″ _module_preset=”default” disabled=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” _builder_version=”4.23.4″ _module_preset=”default” custom_margin=”||10px||false|false” global_colors_info=”{}”]\n

BAATN Event Refund Policy <\/strong><\/h3>\n

Online Events<\/strong><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.23.4″ _module_preset=”default” custom_padding=”5px|5px|5px|5px|true|true” border_width_all=”1px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.4″ _module_preset=”default” background_color=”#d6d6d6″ custom_padding=”5px|5px|5px|5px|true|true” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]\n

Full refund<\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” width=”77.4%” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|tablet” global_colors_info=”{}”]\n

If cancellation is received before 14 days prior to the first day of an event – minus a \u00a32 charge.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.23.4″ _module_preset=”default” custom_padding=”5px|5px|5px|5px|true|true” border_width_right=”1px” border_width_left=”1px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” background_color=”#d8d8d8″ custom_margin=”||||false” custom_padding=”5px|5px|5px|5px|true|true” global_colors_info=”{}”]\n

A cancellation fee of 50% of registration costs<\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” width=”77.4%” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|tablet” global_colors_info=”{}”]\n

If cancellation is received between 13 to 2 days prior to the first day of an event – minus a \u00a32 charge.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.23.4″ _module_preset=”default” custom_padding=”5px|5px|5px|5px|true|true” border_width_all=”1px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” background_color=”#d8d8d8″ custom_padding=”5px|5px|5px|5px|true|true” global_colors_info=”{}”]\n

No refund (you can transfer your ticket to someone else)<\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” width=”77.4%” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding_tablet=”0px||||false|false” custom_padding_last_edited=”off|tablet” global_colors_info=”{}”]\n

If cancellation is received less than 2 days prior to the first day of an event.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” custom_margin=”20px||||false|false” global_colors_info=”{}”]\n

Deposits are non-refundable.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” custom_margin=”30px||10px||false|false” global_colors_info=”{}”]\n

In-person Events<\/strong><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.23.4″ _module_preset=”default” custom_padding=”5px|5px|5px|5px|true|true” border_width_all=”1px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.4″ _module_preset=”default” background_color=”#d6d6d6″ custom_padding=”5px|5px|5px|5px|true|true” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]\n

Full refund<\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” width=”77.4%” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|tablet” global_colors_info=”{}”]\n

If cancellation is received before 14 days prior to the first day of an event – minus a \u00a32 charge.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.23.4″ _module_preset=”default” custom_padding=”5px|5px|5px|5px|true|true” border_width_right=”1px” border_width_left=”1px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” background_color=”#d8d8d8″ custom_margin=”||||false” custom_padding=”5px|5px|5px|5px|true|true” global_colors_info=”{}”]\n

A cancellation fee of 50% of registration costs<\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” width=”77.4%” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|tablet” global_colors_info=”{}”]\n

If cancellation is received between 13 to 5 days prior to the first day of an event – minus a \u00a32 charge.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.23.4″ _module_preset=”default” custom_padding=”5px|5px|5px|5px|true|true” border_width_all=”1px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” background_color=”#d8d8d8″ custom_padding=”5px|5px|5px|5px|true|true” global_colors_info=”{}”]\n

No refund (you can transfer your ticket to someone else)<\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” width=”77.4%” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding_tablet=”0px||||false|false” custom_padding_last_edited=”off|tablet” global_colors_info=”{}”]\n

If cancellation is received less than 5 days prior to the first day of an event.\u00a0<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”dl” _builder_version=”4.23.4″ _module_preset=”default” background_color=”#f7f7f7″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.0″ _module_preset=”31c2a473-ead6-4ed9-ab0c-03070edc54b7″ global_colors_info=”{}”]\n

Directory Listing Terms and Conditions<\/h3>\n[\/et_pb_text][et_pb_text _builder_version=”4.22.1″ _module_preset=”31c2a473-ead6-4ed9-ab0c-03070edc54b7″ global_colors_info=”{}”]\n

When applying for, or renewing a listing on the BAATN directory, you are agreeing to the following:<\/strong>\u00a0<\/span><\/span><\/p>\n